How much does a shipping cost?

Our Standing desk life provides customers free standard shipping for all order to 48 US Contiguous states only.We do not ship to P.O boxes and We do not ship to Alaska, Hawaii Peurto Rico and Canada. We use Fedex, UPS and USPS First Class.

Do you ship internationally?

No, currently we ship only to 48 contiguous US states only.

When will I receive my order?

Normal Delivery time is 5-15 business days. Please note, we do not ship on Saturdays, Sundays and holidays.

Will I get the tracking number?.

An email with tracking information will be sent once an order has been shipped (with most carriers). If you do not receive tracking information from us within six business days of you order, feel free to follow up with us at info@standingdesklife.com or call us at 1-855-648-7751.

Please inspect your order upon reception and contact us immediately at info@standingdesklife.com or call us at 1-855-648-7751 if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Multiple orders placed on the same day cannot be combined.

We cannot split up an order and ship to multiple locations. If you wish to send items to different locations, you will need to place a seperate order for each shipping address.

We do not have the ability to change the shipping address once an order goes into processing.

What are the payment options?

Credit Cards: We accept credit cards backed by the major providers on our website, including Visa, Mastercard, American Express, and Discover. Unfortunately, we don’t accept some debit cards. If you’re having trouble checking out, please email us at info@standingdesklife.com so we can help.

Apple Pay: If you have an iPhone with Apple Pay enabled, you can use Apple Pay on both desktop and mobile. On desktop, you’ll need MacOS Sierra or above. On iOS, you’ll need iOS 11 or above. Apple Pay is not supported if you visited our site through an in-app browser, like Facebook's.

PayPal: We accept PayPal on both desktop and mobile. If you have a balance in your PayPal account, that balance will automatically be used before your backup payment method (which you’ll select at the time of purchase). NOTE: PayPal may incorrectly suggest that you can pay with your credit card or bank account first, but you won’t be able to. We apologize for any confusion.

GooglePay: If you have a Google account with GooglePay enabled, you can use GooglePay on both desktop and mobile.

Can I pay with PayPal?

Yes, you can pay with PayPal.

At the Billing stage of checkout, select the PayPal option, then click the "PayPal" button. Make sure any pop-up blockers are disabled.

Log in to PayPal and review your account info. We'll deduct from your PayPal balance by default, but you can choose an account to draw from if your balance doesn't cover the full cost. You don't need to enter a billing address.

Click "Agree & Continue" to complete your order.

I’m getting a payment error when I try to check out. What can I do?

If you’re getting an error message when trying to submit your payment, there’s probably an error or a typo in your billing information.

If the error message says “Your payment details couldn’t be verified. Check your card details and try again,” the issue is probably either the credit card number or CVV you entered.

If the error message says “Security code was not matched by the processor,” the issue is probably the CVV you entered.

I was charged more than once for an order. What happened?

If you see multiple charges for the same order on your statement, check your email to see how many order confirmations you received.

If you only received one confirmation, chances are only one of the charged orders went through. The other charge(s) on your statement will disappear in 2-3 business days. If you continue to see these duplicate charges, email us at info@standingdesklife.com

If you didn't receive any confirmation, none of the charged orders went through. Try placing the order again, double-checking that all billing and shipping information is correct.

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@standingdesklife.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@standingdesklife.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.